The second in my series of ‘Just make it easy for me to pay you’ posts. This ones a quick one, O2. Every month i go onto their site wanting to pay my bill and every month i click around for a good 5mins before i remember that they, for some un-user centric way, hide the pay function. Here is the payment pages (with my personal information blacked for obvious reasons)… The pay link is in the text that I (and i am sure i am not alone) never read.  Why would you?  You pay this every month, you are only interested in the total at the bottom.  Thats where your eyes immediately go to, put the ‘PAY’ button as close to[…]

Dear Hootsuite, I love your web app, it is my Twitter client of choice for the desktop. Nothing, in my humble opinion, comes close… Nothing. So why oh why have you yet to either launch a decent iPad app or even better, allow access to your website app via an iPad? I am forced to use tweetdeck on my iPad to fulfil my tweeting addiction but I am unable to view my lists previously setup within hootsuite (I am aware I can set them up in tweetdeck, but I don’t want to). So in closing can i just summarise my request… Create a better app or allow access to your site via iPad, please. Many thanks, Paul.